GDPR Compliance

Last Updated: August 13, 2026

Our Commitment to GDPR

disagdisuo is committed to protecting the privacy and personal data of individuals in accordance with the General Data Protection Regulation (GDPR). This page outlines our practices regarding the collection, processing, storage, and protection of personal data for individuals in the European Economic Area.

Legal Basis for Processing

We process personal data under the following legal bases:

  • Consent: When you voluntarily submit information through our contact forms or provide explicit consent for specific processing activities
  • Contractual Necessity: When processing is necessary to provide the services you have requested
  • Legitimate Interests: For business operations, website improvement, and fraud prevention, where such interests do not override your fundamental rights
  • Legal Obligation: When required to comply with applicable laws and regulations

Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

Right to Access

You have the right to request confirmation of whether we process your personal data and to obtain a copy of the personal data we hold about you.

Right to Rectification

You may request correction of inaccurate personal data or completion of incomplete personal data.

Right to Erasure

Under certain circumstances, you have the right to request deletion of your personal data, including when:

  • The data is no longer necessary for the purposes for which it was collected
  • You withdraw consent and there is no other legal basis for processing
  • You object to processing and there are no overriding legitimate grounds
  • The data has been unlawfully processed

Right to Restriction of Processing

You may request that we restrict processing of your personal data in certain situations, such as when you contest the accuracy of the data or object to processing.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based on consent before withdrawal.

Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority, particularly in the EU member state of your habitual residence, place of work, or place of alleged infringement.

How to Exercise Your Rights

To exercise any of the rights described above, please contact us at [email protected] with the subject line "GDPR Data Subject Request." Please include:

  • Your full name and contact information
  • A description of the specific right you wish to exercise
  • Any relevant details to help us locate your personal data
  • Proof of identity (to prevent unauthorized access to your data)

We will respond to your request within one month of receipt. In complex cases, this period may be extended by two additional months, and we will inform you of any such extension.

Data Processing Activities

Categories of Personal Data

We process the following categories of personal data:

  • Identity data (name)
  • Contact data (email address)
  • Technical data (IP address, browser information, device information)
  • Usage data (pages visited, navigation patterns, time spent on site)
  • Service-related data (information about your animal and care requirements)

Data Recipients

Personal data may be shared with the following categories of recipients:

  • IT service providers who support our website infrastructure
  • Email service providers for communication purposes
  • Analytics providers for website improvement purposes
  • Legal and professional advisors when necessary
  • Regulatory authorities when required by law

International Data Transfers

If we transfer personal data outside the European Economic Area, we ensure appropriate safeguards are in place, such as:

  • European Commission approved Standard Contractual Clauses
  • Adequacy decisions confirming that the destination country provides adequate protection
  • Binding corporate rules or approved codes of conduct

Data Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Staff training on data protection principles
  • Incident response procedures

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay. We will also notify the relevant supervisory authority within 72 hours of becoming aware of the breach, where required by law.

Data Protection Officer

For questions or concerns regarding our GDPR compliance or data protection practices, please contact:

disagdisuo
127 Kensington Park Road
Notting Hill
London W11 2ES
United Kingdom
Email: [email protected]

Updates to This Policy

We may update this GDPR compliance statement to reflect changes in our practices or legal requirements. Significant changes will be communicated through prominent notice on our website.