We are available during scheduled working hours to address inquiries and coordinate service appointments. Please review the information below for contact details and operating times.
127 Kensington Park Road
Notting Hill
London W11 2ES
United Kingdom
For service inquiries and scheduling:
We respond to email inquiries within one business day during operating hours.
Monday - Friday:
09:00 - 18:00
Saturday:
10:00 - 16:00
Sunday:
Closed
To request a service appointment, please use the contact form on our homepage. Select your desired service and provide your contact information. We will confirm availability and coordinate scheduling details via email.
Please allow at least 48 hours advance notice for appointment requests to ensure availability. For specialized services or multiple animals, additional scheduling time may be required.
Email inquiries received during working hours are typically addressed within 4-6 hours. Inquiries received outside working hours will be processed on the next business day.
Service appointment confirmations are sent within 24 hours of request submission. If your preferred time slot is unavailable, we will suggest alternative options.